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Happy Stories

Here you can read some happy stories from happy customers!

Thank you for all your incredible support, myself and the Dicraft team are so grateful.

We love to hear from you so please feel free to email us and share
your testimonials and experiences with us.

You can also keep in touch with us on Instagram and Facebook.

I received my package of lovely ribbons on Friday.  They are such a treasure and I look forward to using them.  My work is always elevated with your ribbons and my friends and customers love the beautiful colors.  All the best to you. 

Leslee from Conroe, Texas, United States

I have received my parcel and can’t wait to start stitching. Your products are fabulous as always. Thank you so very very much for ALL the lovely gifts, what a wonderful surprise.

Teresa from Parys, Free State, South Africa

The parcel just arrived. Many thanks for the gift. Really speedy service. Thanks again. Hope you are keeping well.

Love Di from CWMBRAN. Wales

Just wanted to let you know my order arrived safely, hoorah for that! Much quicker than I had expected which was a lovely surprise this morning. Thank you so much for the extra little bits you put in for me. The panel in particular is so cute! And your silk ribbons are beautiful, they have a really lovely feel to them. I very much look forward to using them! I was having a bit of an “inspiration daydream” last night after looking at your ribbon colours, about other projects I could use your ribbons on and I have got a couple of designs in my head that I think they would be perfect for. So thank you for your lovely colours as they have inspired me to get even more crafty! Thanks again for all your help and advice, and everything – you’ve been amazing!!

Vikki from Lincolnshire, UK

I received my order last night at my door….crazy how quickly it got here … thank you sooo much for the needles… was down to my last 2 …. am excited to start on these …. my happy place … embroidery… I probably will be ordering some more soon … thank you again…Take care

Janine from Florida, USA

Hello! I just wanted to tell you what a wonderful experience it was to purchase from you!! I have followed your work for years and you make the most amazing art! But, I didn’t buy anything because I was concerned about how I would make a safe payment and shipping overseas. Using PayPal worked great. DHL did a fantastic job. They notified me with every step the package took. I have had lots of trouble with local shipping and I thought receiving a package from overseas would be a terrible experience. I sure was wrong!!! Your package was very professionally packed. Your friendly personal notes are wonderful! Your products are beautiful. The shipping didn’t cost nearly as much as I was worried about – it was very reasonable. I will be buying more!!!

Susie from Corinth, Texas, USA

My order arrived today in good order. Thank you so much for the lovely canvas! The book is stunning; I will enjoy working through it and am thinking through some ideas on how to do some of my favorite California wildflowers with some of your techniques. I may need to order the ribbon pack that goes with it but will do that after the first of the year.
Thank you; everything is beyond my expectations!
Please stay healthy and well during the holiday season and beyond.

Kate K.(Kathryn) from Temecula, California

Yesterday I have received my parcel. It is such a big parcel. I didn’t expect so many good things in the kit, with all the high-quality ribbons and special threads that I have never seen and all the accessories I need. They are my precious Christmas present!!! I regret I didn’t buy the other fairies in the sale now!

Most of all is the unexpected gift, your beautiful book, little flowers. I love it! ! It is so beautiful and informative . Definitely I will use it for more projects in the future.

Thank you so much. Hope all the best in the coming years.

A happy customer from Hong Kong

Dear Di, I have got the package. I have no words! The kits are amazing!!!!!! Wonderful, magic, inspiring, beautiful! I am just amazed at how beautiful it is!

The feeling is as when you got a treasure and you unfold it and looking at every detail to see how precious it is!

And thank you so so much for a gift for me! I am so touched! I wish you so much luck and health and happiness and please continue what you do! It is pure beauty!

Svetlana from Toronto, Canada

Hello Di, My order arrived today. The prints are even more gorgeous in person and the ribbons are exquisite! Thank you so much and thank you for the free gifts. Most unexpected and very much appreciated.
Thanks again for all of your effort in getting these kits for me!

Jacqueline from Thagoona Queensland, Australia

I just received your lovely book “A Perfect World” and wanted to reach out and Thank You So Much for signing my book. You always go above and beyond my expectations with every order and it is truly such an honor to receive a special handwritten note from you.

Your attention to detail amazes me! With each of your projects, I look at the pictures and think I could never do that, but with your detailed instructions and pictures, I have been able to make beautiful works of art, and I thank you for that.

Your artistic talent and ability to share and teach others has brought so much joy and beauty into the world and I am so grateful to you.

Renee from West Palm Beach, Florida USA

I have just received my order- what fantastic service, thank you so much.
The ‘prints’ are really beautiful and I can’t wait to get started, thanks so much for the free gift too, so kind of you.
I hope that you are staying safe and well.

Wendy from East Sussex, UK

Just wanted to let you know that I received my order this past Monday, beautifully packed as always. And thank you for the additional free items. I appreciate very much your prompt and courteous customer service.

Eileen from Castle Rock, Colorado, United States

Today I received mine and Kathy’s previous orders. So fast and efficient! I would also like to say that the personal attention to my needs is exceptional in this busy, business world. Thank you so much!

Cheryl from Nipomo, California

Hello, I received my package in good condition. I just wanted you to know, this was the fastest delivery I have ever received. It was mailed in Cape town on Aug.1 @4:35pm and it arrived at my home in Commerce, Georgia, the USA on Aug.3 @5:35 pm. I feel like Christmas came early with all the gifts I received.

Elaine from Georgia, USA

My beautiful purple rain picture has arrived! And a gift! What a surprise. Many thanks for the monogram and thread. Such gorgeous colours!

Karen from Lyndhurst, Gauteng

Dear Di, thank you for being so fast and attentive! And huge thanks for these two panels 🙂 I’ll be waiting for the tracking number from Sumi! I wish you can come here and see this beautiful city in summer when we have white nights! I think Cape Town is a wonderful place!I’ll let you know for sure when the parcel arrives.

Евгения Михеева Evgenia from St. Petersburg, Russia

I just wanted to thank you so so much for the beautiful kits that you included with my other kits! Everything looks fantastic and I am currently working on the Periwinkle Fairy and loving the fantastic materials and wonderfully detailed instructions. It is my kind of tutorial and so very helpful. I am already looking at other kits on your website and am looking for the instructions for the extra kits you sent. I hope to talk to you soon but in the meantime, I have enjoyed working with you on completing the first of many projects. I feel my Aunt Annabelle with me in every stitch and I want to thank you for that memory.

Renee from North Carolina, USA

Dear Di, My wonderful package arrived safe and sound. The canvasses are amazing, all of them. Favourite right now is the cottages. Thank you so much for the gift and 2 gorgeous little ones. All are treasures and will be treasured. Doing cottage for my son in the USA as it is like an Irish cottage which he will love. I gave 2 as gifts, so many homes will enjoy as well as much pleasure in doing. Again thank you for courtesy and such perfection makes it an experience to receive. I will indeed be ordering some more in the future.

Aine from Limerick, Ireland

Good afternoon my dear friends in Africa! The doorbell just sounded and I was thrilled to see my package had arrived!!!! Everything appears wonderful and I can’t wait to start this project. My other one (first one) turned out great and the framers just were astounded. They hadn’t seen ribbon embroidery and just loved it!

Kristy from Greensburg, United State

Good Afternoon, I wanted to let you know that I received my packet yesterday and everything is perfect.I am amazed at the speed in shipping and so excited to get started. Thank you so much for the lovely gift, I will begin working on that project first. You were more than gracious to my internet fumbles and I can not say enough about your wonderful customer service/support.

Sandi from Richmond, Virginia, USA

The parcel arrived safely and I want to tell you that your ribbons are even more beautiful than I had thought! It’s really ART to recreate so perfectly colours of nature!

I did appreciate your kindness: it was a pleasure to discover your blog, then to see that it would be possible to order so far from my little French town, and to exchange warm e-mails! It makes your marvellous ribbons even more precious to me! Sorry if my English was a bit strange, I’m almost fifty and English is a very old school memory for me! Kindest regards Merci beaucoup, Bisou à toutes les deux!!!

Paola from Provence-Alpes-Cote dAzur

Having received the kits I ordered from you on Friday, I have now had a chance to look at them properly and I am thrilled with them both. The box full of lessons I think is wonderful and as I am new to ribbon embroidery I know I will find it most helpful. All the hints and tips and detail about perspective is exactly what I wanted (or needed!) to hear before I begin. The colours of the silks are wonderful and the composition and attention to detail in every aspect makes me want to start it today! I am well on with my second flower fairy and must finish this before I start on a much bigger project. I have completed the red clover fairy for my granddaughter and am now working on the stork’s bill fairy for my daughter. Both designs are beautiful and for myself, I have purchased the white clover fairy. When we went to your website, I was tempted with the ‘wish you were here’ as it reminds me and my husband of our holiday spent on Lake Como and a real bonus that it is a boxful of lessons kit.

Rita from Leeds, West Yorkshire, United Kingdom

My book arrived this morning and I am delighted with it thank you. Apart from having such beautiful illustrations the text is so easy to understand and the stitch diagrams, even for a newbie like me, are really clear. I have several other stumpwork and silk ribbon books but I think that Di’s book is far better than any of them. I love it that she explains everything and when she says on page 32 that the instructions have been written for ‘the total beginner in mind’ that is really true. Please tell Di how delighted I am with her book and thank her for putting the little inscription inside. Now I am off to get started on a project.

Noelene from Tauranga, Bay of Plenty, New Zealand

Your parcel has arrived, thank you so much. Having the postman deliver a parcel at the moment is miraculous. You see we are experiencing the most horrific weather ever……hurricane-strength winds at times, no power (electricity)for nearly a week, trees fallen causing an inability to travel on our roads and the floods !!! biblical levels nearly. So the Dove has come with an olive twig…there is LIFE out there !! My parcel of beautiful silk ribbons, threads and Design has arrived !! You are so helpful and I love all the “goodies” in my parcel! You remembered to include everything I needed even though I was not confident at all about what I needed. Thank you so much once again. We have family members in South Africa at the moment for a wedding and I believe the weather is superb. Send some of it this way !! I hope you and Di are keeping well and I really treasure the enjoyment I get from the exquisite designs which pour from your wonderful creativity. Thank you so much

Helen from Kiltrea, Enniscorthy, Ireland

I received my shipment today. Everything arrived perfectly fine.

I’d like to say I’ve never seen such exquisite colors in ribbons and threads before in my life. And the design on the RES fabric is intricate and beautifully painted. Can’t wait to start going through the RES book and beginning this project.

And, thank you for the “extras”.

Mary Lou from Texas, USA

Thank you so so much!! My delivery arrived this afternoon, and I am so pleased with the quality of the product. I’m sure Mum is going to love it. Thank you for such prompt service and delivery, as well as the wonderful free gift as well! I look forward to sharing the completed piece with you in the future.

Praveer from Oaklands, Johannesburg

My order has arrived quicker than I get deliveries from U.K. shops!
Many thanks. The organza ribbons are delicious colours.
Thank you so much.

Lynn from Windsor, Berkshire, UK

Hi, That’s me just received my ribbon in Largs, Scotland. Thank you for the gift from Di. Much appreciated. Quality of ribbon 1st class. Delivery even quicker. Great service.

María from Largs in Scotland

I wanted to let you know that I received the order last week. I am so excited to get started on my new projects. Thank you for sending it so quickly and for the extra fun gifts. I love your work and look forward to purchasing more in the future.

Melynda from West Jordan, Utah, USA

I’m so happy and exciting, that the parcel has arrived just two days before my birthday! Thank you for so many beautiful gifts, they are the most lovely birthday gifts I’ve had! Now I can stay home and make so many projects from you, I’ve collected almost your books, and now l can practice each of them.

A Happy Customer from Taiwan

Hi Di, the Bottoms Up embroidery has arrived and I’m absolutely thrilled with it. DHL was very efficient at delivering during a pandemic. Many thanks for all the assistance, kind regards

Sue from Victoria, Australia

The package just arrived! I haven’t opened it yet, just wanted to let you know it arrived and tell you a story. On Saturday I mailed a package – going from Pennsylvania to Florida – both in the US. On Monday I received notice that you had mailed my package. Well, the package I sent to Florida still has not arrived and it cost more than twice what you charged for shipping. Your package arrived early! Thank you so much and please keep sending your packages the same way!

Andrea from Pennsylvania, USA

Thank you so very much for the ribbons and the exceptional pride taken in the packaging. And the added gift from Di what a lovely gesture.I shall be sure to send you an image of Carol-Lynns Bridal Bouquet and Buttonieres in March. Once again many thanks.

Sharon from Elgin Valley in the Cape

Last night I received my parcel… what a delight!It came so much faster than I expected and I appreciate the free gifts. Very thoughtful, thank you.
As we head into our long winter here I am looking forward to many, many hours of pure embroidering bliss!

Sylvie from Gatineau in Canada

THANK YOU for the beautiful inscribed books, tools, and gifts. They arrived very quickly. I think I received them Wednesday, 11/4/20. I’ve been enjoying them every evening since. THANK YOU again.

Lisa from Morada, California

My beautiful ribbons arrived today so my embroidery project can move on! I’m enthusiastic rather than experienced but it’s a joy to use such lovely materials.
A special thanks, too, for the surprise of the embroidery stitch book, needles and other goodies. So kind of you and very much appreciated.
Until the next order…

Julie from TOURNON D’AGENAIS, France

Hello Di, My package arrived on Monday. I didn’t expect it to arrive as scheduled considering how many countries it has been in! Opening the package was like Christmas. I was very surprised by the wonderful gifts you included in my order. Thank you so much for the autographed book and hand made felt. And how did you know I needed needles? What a wonderful surprise. You didn’t just make my day, you made my week.

Andrea from Wyoming County, Pennsylvania

Hola, I just wanted to let you know that I received my “most Beautiful Kit” today!!!, Handbag – English Roses on Felted Wool.

I have had some experience in working with Felted Wool, and I must say that what was sent is really, really nice quality, I very impressed! I’m looking forward to working on this project with much delight, it will be a treasure. It certainly is worth the cost.

Again my thanks for such prompt delivery, and for making such a lovely item possible.

Take care in these times and be safe. A very satisfied customer

Lupe from Mill Valley, California

My parcel arrived safe and sound. What a delight to examine the wonderful colours. The ribbons are much more vibrant in reality. I just love to look at them let alone imagining a finished project. Many thanks for my gift, it is a lovely size and just perfect to take into the hospital to while away the hours postop.Love and blessings to all in your workplace.

Carol from Winchelsea in Victoria, Australia

Hi Ladies! Just wanted to say thank you for the parcel, I received everything in tip-top shape! Thank you for the hamper gifts too, so sweet of you both!Hope you are having a great day and Happy Holidays!

Donna from Buena Park, California

Thanks and appreciation to “Di van Niekerk” for the sincerity of the cooperation, the seriousness of dealing and the technical support that I have received from you and which emphasises the dedication. In customer service to reach the highest degree of satisfaction with the service provided by a company to its customers.

Aisha from Umm Al Quwain, UAE

The package arrived today – I’m amazed DHL delivered since it is a federal holiday today – and I am so thrilled to get all the lovely ribbons and the canvases. Thank you so much for all the extras!! I look forward to doing ribbon embroidery on a painted surface – I’ve just been using plain fabric to date. I have the book for this project so I can’t wait to start. Thank you again – for such prompt service and wonderful products.

Carole from Ridgewood, New Jersey, USA

The package from you arrived yesterday and I couldn’t be more pleased. The kits are awesome and my gift was a great surprise! Thank you and I am looking forward to beginning my first project. There are other projects in Di’s book that I am looking forward to also.

Charlene from BISHOPVILLE, United States Of America

My parcel arrived safely at my home last week. I am still pouring over the roses book, it is so wonderful. When I am forced to do other things, like cook and clean, l hug my book and beautiful ribbons in my heart. I smile at the sheer joy l get every time l open it. Thank you for the lovely free gift, l appreciate that very much. Wishing all in your place of work peace and love.

Carol from Winchelsea, Australia

Hi, Di I have just received my parcel from you. I have just spent the last hour going through it. It was like getting a present, absolutely full of beautiful things. I am already planning my next order.

Carole from Lower Hutt, New Zealand

Wonderful service the parcel arrived this morning before your E-Mail with waybill no. I was still in my PJ s on opening my parcel the sun just arrived with a smile in my day. Now the question which one to start with. We had our yearly fine art embroidery guilt on Tuesday 20th in Pretoria. Every year we have a theme. My project is always one of your items. When I arrive my friends can’t wait to see my project .thanks for all the years that Di v Niekerk ribbon embroidery walked with me,(with me behind my walker or in a wheelchair) since 2006. We are emigrating to the UK . I am so glad you are selling internationally. No other ribbon come near the sheen of your ribbons. With Panels accompanied by instructions on request and stumpwork. Always something new like your wool fibre now.

Alta Robertson from Mooikloof, Pretoria, South Africa

A VERY BIG THANK YOU, Dear Di, Thank you very much for the lovely parcel that arrived safe and sound this afternoon. So excited when opening it. Wow can’t wait to start it but will have to wait till next week when I start my four weeks leave. Thank you very much for the bonus kit and please pass on my “thank you” for the lovely way it was packed. Hope Renn is better and “thank” her please for taking the order. A very chuffed customer

Tish from Buckinghamshire, UK

I really look forward to receiving your gorgeous ribbons. Unique in the world!

Maria from Switzerland

Dear Lisa, The package arrived yesterday and  I was thrilled with the beauty and quality of the panels, ribbons, threads and all the extras included. I can't wait to get started! Please let Di know that she delivered everything I hoped for; the kits are fantastic! The order arrived so quickly too.Thank you for all your help. A pleasure doing business with you. Best wishes

Barbara from Palm City, Florida, United States
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